The company designed additional support for its corporate customers to comply with their digital technology-based applications and formed a strong commercial team with them. It also introduced the concept of SaaS to support all digital (IM/IT) customer´s needs such as databases, electronic repositories and electronic publishing on real time.
“SaaS was the path away from obsolescence”
The company´s software department was established to enhance all what was done up to that year. New ongoing reliable applications were developed for:
- Technical document & information management (IM)
- Data base setup and electronic repositories
- CD ROM applications
- Web-based applications and e-Publishing
New quality programs gave the company the ability to share with its customers the benefits of global markets. Since then, high quality products and services had been an ongoing philosophy. There was a movement from local sales to international global markets with an aggressive plan to export more than 80% of the production in the following two years.
“The Digital Concept was introduced by the company to enhance its services’ portfolio”